Policies and Customer Support

Elite Ti builds and ships carbon fiber, titanium, and performance automotive parts worldwide. This page is the central source for our current ordering, production, shipping, returns, warranty, safety, privacy, and trade terms.

Buying from Elite Ti

Terms of Sale and Website Use
Order acceptance, product categories, customer approvals, payment, fitment, liability, and mandatory customer rights.

Shipping, Production and Delivery Policy
Production estimates, courier and freight methods, DDP and DAP, duties, delivery, and transit responsibilities.

Returns, Cancellations and Claims Policy
Rules for stocked, made-to-order, personalized, and custom products, plus wrong-item, damage, defect, and fitment claims.

Coverage and product use

ETi Limited Product Warranty
Warranty periods, covered defects, exclusions, evidence, and remedies.

Optional Shipping Protection Terms
What optional protection covers, what it excludes, evidence requirements, and the claims process.

Fitment, Installation and Product Safety Notice
Application verification, professional installation, dry fitting, torque, heat clearance, inspection, and motorsport safety.

Privacy and business customers

Privacy and Cookie Policy
How ETi collects, uses, protects, transfers, and shares customer information.

Your Privacy Choices
Opt-out options available under applicable privacy laws.

Wholesale and Trade Terms
Commercial terms for approved resellers, installers, distributors, race teams, and other trade buyers.

Need help?

Email nate@myeliteti.com with your order number, vehicle details, and a clear description of the question or issue.

Effective July 28, 2026. Product-specific written terms, approved custom specifications, quotations, and order confirmations may supplement these policies.